Terms and conditions

A. These terms and conditions are the only terms and conditions on which we will supply our goods, and all other terms that the customer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing, are excluded.

B. The customer’s attention is drawn to clause 9 below in which we limit our liability.

1. PAYMENT TERMS. Payment terms will be agreed with the customer in respect of each order. Credit accounts are opened subject to approved references. We may invoice the customer for the goods at any time after the goods have been despatched from our factory.
2. DELIVERY. The goods shall be delivered at the place agreed with the customer in respect of each order. The customer is responsible for all charges for carriage and insurance which, if arranged by us, will be invoiced to the customer. Any dates quoted for delivery are approximate only, and the time of delivery is not of the essence. Shortages must be advised within 3 days of receipt of goods otherwise we cannot accept claims. We must be advised of any non-delivery within 7 days of receipt of invoice otherwise we cannot accept claims.
3. RISK AND TITLE. Risk in the goods will pass to the customer on delivery. The legal title in all goods supplied remains with us until we receive payment in full (in cash or cleared funds) for both those goods and any other goods that we have supplied to the customer in respect of which payment has become due.
4. CANCELLATIONS cannot be accepted for goods requiring special manufacture or modification. Goods may only be returned after written agreement by us.
5. TELEPHONE/VERBAL ORDERS. All confirmation orders received and not so marked shall be treated
   as new orders and if returned with our permission will be subject to a 15% handling charge. This action is regrettable but essential to enable us to maintain a competitive price structure.
6. PRICES & SPECIFICATIONS. All quotations and specifications are subject to alteration and to withdrawal without notice. While every effort will be made to maintain prices as quoted, we can only accept orders at prices ruling at time of despatch. If the quantity ordered is less than that for which we quoted, we reserve the right to requote. All recommendations and specifications are given to the best of our knowledge and ability, but we cannot accept any liability which may arise from their application. All prices are subject to any applicable VAT.
7. ILLUSTRATIONS ETC. All illustrations, drawings etc. accompanying or referred to in our quotations or contained in our catalogue, price lists, or advertisements must be regarded as approximate representations only except where otherwise specified and are not binding in detail unless stated so to be in our quotations. All weights, measurements, performance, capacities and other particulars of the goods stated by us are stated in good faith as being approximately correct, but do not form any part of the contract and shall not be made the basis of any claims against us. We reserve the right to withdraw, add to and alter any standard types in our range, and to alter prices and terms, and do not undertake to carry stock of obsolete parts for more than a limited period. We make no warranty for the suitability of a product for a particular purpose.
8. WARRANTY. We warrant that the goods will be free from material defects in design, materials or workmanship for a period of twelve* months from date of despatch. Any defective products should be returned to our factory together with your contact information. We will credit / repair or replace any products at our discretion, which we agree are non-compliant, and not due to misuse, overloading, exertion nor due to fair wear and tear, wilful damage or negligence. We cannot accept liability for any other expenses incurred by customers on such defective products or for any direct or consequential damage arising from such defect. Any modifications found to have been made to the product will nullify the warranty. Our obligations set out in this clause are the customer’s sole remedy in respect of any breach of the warranty given in this clause. All other terms implied by statute or otherwise that relate to performance, quality, fitness for purpose or compliance with description, are, to the fullest extent permitted by law, excluded.
9. LIABILITY. Provided that nothing in these terms and conditions shall limit or exclude our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation, we shall under no circumstances whatever be liable to the customer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the contract formed between us for the supply of the goods in question, and our total liability to the customer in respect of all other losses arising under or in connection with such contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the invoiced price of such goods, exclusive of VAT.
10. EXPORT SALES. Where the customer is based outside, or will be using the goods outside, the United Kingdom, the customer is responsible for obtaining, at its own cost, all such import licences and other consents in relation to the goods as are required from time to time and will if required make those licences and consents available to us before despatch from our factory. If the customer is required under any applicable law to withhold or deduct any amount from the payments due to us, the customer shall increase the sum it pays to us by the amount necessary to leave us with an amount equal to the sum we would have received if no such withholdings or deductions had been made.
11. FORCE MAJEURE. Neither party shall be liable for any failure or delay to the extent that such failure or delay is caused by any event beyond a party’s reasonable control including industrial disputes, failure of utility services, acts of God, war or other armed conflict, terrorism, riot, civil commotion, malicious damage, breakdown of plant or machinery, contamination, explosion, fires, floods, natural disasters or extreme adverse weather conditions.
12. LAW AND JURISDICTION. The contract between us and the customer, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), shall be governed by, and construed in accordance with the law of England and Wales, and each party irrevocably agrees that the courts of England and Wales shall have non-exclusive jurisdiction to settle any dispute or claim arising out of or in connection with such contract or its subject matter or formation (including non-contractual disputes or claims).